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Your Privacy

Privacy Policy

Last Updated: March 2025

Columbus Radon Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at columbusradonpros.com or use our radon mitigation and testing services in the Columbus, Ohio area.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or services, including:

  • Contact Information: Name, email address, phone number, and property address submitted through our contact forms, scheduling tools, or phone calls.
  • Service Information: Details about your property, radon test results, and service preferences that help us deliver accurate estimates and effective mitigation solutions.
  • Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To schedule appointments, provide radon testing, install mitigation systems, and deliver the services you request.
  • Communication: To respond to your inquiries, send appointment confirmations, provide service updates, and follow up on completed work.
  • Improvement: To analyze website usage patterns, improve our services, and enhance the overall user experience on our site.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including Ohio state requirements for radon mitigation contractors.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Columbus Radon Experts, our customers, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to improve functionality and analyze traffic. Cookies are small text files stored on your device when you visit our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website, but you will still be able to access our core content and contact us for service.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.